| MEMBERSHIP REGISTRATION |
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Reg<space>Member ID No/Pin/FirstName/FullMiddleName/LastName/UplineIdNo/Birthdate/Gender/Address/City/Province/Mobile No |
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Example: Reg 11111-23/FERN123/Juan/Pedro/Dela Cruz/44444-56/9-20-1983/M/99 Esteban St Brgy San Andres /Mandaluyong City/NCR/09178612933 |
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Regext<space>MemberID/Pin/Upline/EXT |
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Example: Regext 11111-23/FERN123/11111-45/EXT |
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Regduo<space>MemberID1-PIN1,MemberID2-PIN2/FirstName/FullMiddleName/LastName/UplineIdNo/Birthdate/Gender/Address/City/Province/MobileNo(Optional |
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Example: Regduo S111123-FERN123,S111124-FERN456/Juan/Pedro/Dela Cruz/44444-56/9-20-1983/M/99 Esteban St Brgy San Andres /Mandaluyong City/NCR/09178612933 |
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Note: This will work on old DUO MemberID, ID with "-D1" should be register using REG Command |
| MEMBERSHIP LIQUIDATION For stockist only |
| MS<space>Stockist ID No/PIN/Document No(PR/SO)/AUTO/Product Code-Qty,Product Code-Qty |
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Example: MS 11111-23/FERN123/P1945/AUTO/FC-3,FNKP-1 or MS 11111-23/FERN123/P1945/AUTO/BPFC |
| MEMBERSHIP LIQUIDATION for Extension Memberships For stockists only |
| MS<space>Stockist ID No/PIN/Document No(PR/SO)/Card ID#/PrimaryID#/EXT |
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Example: MS 11111-23/FERN/P1945/654321/EXT |
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RE-ORDER TRANSACTION |
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RO<space>Stockist ID No/Pin/Document No(PR/SO)/Member ID No/Product Code-Qty,Product Code-Qty |
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Example: RO 11111-23/FERN123/S1945/654321/FC-2,FS-3 |
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DELETE SMS LIQUIDATION TRANSACTION |
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DeleteRef<space>Stockist ID No/Pin/Reference No |
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Example: Deleteref 11111-23/FERN123/3590124 - Note : Can only be done within 24 hrs. |
| CREATE PIN |
| CreatePin<space>Member ID No./Upline ID No/New Pin/Confirm New Pin |
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Example: CreatePin 11111-23/11111-24/123456/123456 - Note : For old members without existing pin no. only |
| CHANGE PIN |
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Changepin<space>Member ID No/Old Pin/New Pin/Confirm New Pin |
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Example: Changepin 11111-23/FERN1234/123456/123456 |
| CHANGE UPLINE |
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Example ChangeUpline 11111-23/FERN1234/11111-24/11111-25/11111-25 - Note : Can only be done within 24 hrs. |
| CHANGE SPONSOR |
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Sponsor<space>Member ID No/Pin/Sponsor ID No |
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Example: Sponsor 11111-23/FERN/11111-24 - Note : Can only be done within 24 hrs. |
| ADDING CELLPHONE NO |
| Addcell<space>Stockist ID No/Pin/Mobile No |
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Example: Addcell 11111-23/FERN1234/091712345678 - Note : Maximum of 5 additional mobile numbers only |
| CHANGING CELLPHONE NO |
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ChangeCell<space>Member ID No/Pin/Old Mobile No/New Mobile No/Confirm New Mobile No |
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Example: ChangeCell 11111-23/FERN1234/09198345671/09152345123/09152345123 |
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UPDATING CELLPHONE NO |
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Updatecell<space>Member ID No/Pin/Mobile No(OPTIONAL) |
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Example: UpdateCell 11111-23/FERN1234/091712345678 - Note : For members without existing mobile no. only |
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REGCELL (MOBILE NUMBER TO BE USED ON SMS REGISTRATION) |
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Regcell<space>Member ID No/Pin/Mobile No |
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Example: Regcell 11111-23/FERN1234/091712345678 - Note : Maximum of 2 regcell mobile no. for Stockist and 1 mobile no. for Member |
| CHECK INVENTORY |
| INVENTORY<space>Member ID No/PIN |
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Example: Inventory 11111-23/FERN1234 |
| CHECK GENEALOGY |
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Gen<space>Member ID No/Pin |
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Example: Gen 11111-23/FERN1234 |
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CHECK LIQUIDATION |
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Liq<space>Member ID No/Pin/Cut-off date from/Cut-off date to |
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Example: Liq 11111-23/FERN1234/3-01-2010/3-31-2010 |
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CHECK MAINTENANCE |
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MTCE<space>Member ID No/PIN/Cut-off date |
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Example: MTCE 11111-23/FERN1234/3-31-2010 |
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CHECK COMMISSION |
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Comm<space>Member ID No/Pin/Cut-off date |
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Example: Comm 11111-23/FERN/1-30-2007 |
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CHECK ID NO |
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CheckID<space>Member ID No/Pin/Member ID |
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Example: CheckID 11111-23/FERN1234/654321 |
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BENEFICIARY |
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Example: CheckID 11111-23/FERN1234/654321 |
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Ben<space>Member ID No./Pin/Beneficiary Fullname |
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Example: Ben 11111-23/FERN/Juan Dela Cruz |
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TIN |
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TIN<space>Member ID No/Pin/TIN No |
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Example: TIN 11111-23/FERN1234/1111-11111-11 |
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DEPOSIT |
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Dep<space>Member ID No/Full Name/Amount Deposited/Bank or Branch Code/Date of Deposit/Time of deposit/Product Code-Quantity/P or S |
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Example: Dep 000000-001/Juan Dela Cruz/60000/bdo tektite/03-13-2008/1:00 pm/FC-120/P or S (Pick-up or Ship-out) |
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CHANGE ADDRESS |
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Changeaddress<space>Member ID No/Pin/New Address/New City/New Province |
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Example: Changeaddress 11111-23/FERN1234/16 Jose Abad Santos St/Tanay/Rizal |
| GLOBE | 09178612935 |
| 09178612939 | |
| 09175710835 | |
| SMART | 09391524741 |
| 09209043195 | |
| 09209043197 | |
| 09285250772 | |
| SUNCELLULAR | 09228669601 |
| 09228669602 | |
| 09228669651 |
| GLOBE | 09178612933 |
| SMART | 09209043196 |
| SUNCELLULAR | 09228669603 |
| TRUNK LINE | 982-3376 loc. 126 |
| EFUND<space>Member ID/Pin |
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Example: EFUND S64855/1234 |
| CREATESECURITY<space>Member ID/Pin/Security Pin/Confirm Security Pin |
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Example: CREATESECURITY S64855/1234/Fern1234/Fern1234 |
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Note: If a member forgets his/her Security Pin, he/she may request the FERN main office to reset his/her security pin. Our system will then send a temporary pin to the member which must be changed immediately. |
| CHANGESECURITY<space>Member ID/Pin/Old Security Pin/New Security Pin/Confirm New Security Pin |
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Example: CHANGESECURITY S64855/1234/Fern5678/Fern1234/Fern1234 |
| EBUY<space>Member ID/Pin/Security Pin/Member ID to Purchase (mandatory)/P or S/Product Code– Qty/ADD |
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Example: EBUY S64855/1234/Fern1234/S64855/P or S/FC–1,FS–1,FNK–1/Add (or additional payment) |
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Note: P is for Pick up and S is for Ship out Additional payment to complete their purchase it's either over the counter or thru bank deposit. Every Product Purchase Command will receive a reference number. Member should reply within 2Hrs after the reference no. was received, otherwise the transaction will be cancelled. Reference No/Yes to continue the transaction Reference No/No to cancel the transaction |
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Example: 123456/Yes |
| ETRANSFER<space>Member ID/Pin/Security Pin/Recipient Member ID/Amount |
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Example: ETRANSFER S54588/1234/Fern1234/S547555/6000 |
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Note: Every Fund Transfer Command will receive a reference number. Member should reply within 2Hrs after the reference no. was received, otherwise the transaction will be cancelled Reference No/Yes to continue the transaction Reference No/No to cancel the transaction |
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Example: 123456/Yes |
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ATM : ECONVERT<space>Member ID/Pin/Security Pin/Convert to/Amount CHEQUE : ECONVERT<space>Member ID/Pin/Security Pin/Convert to/Amount/Release Type |
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Example: ATM : ECONVERT S54588/1234/Fern1234/CASHCARD/2000 CHECK : ECONVERT S54588/1234/Fern1234/CHK/2000/P or S P – Pick Up (3 Working days) S – Ship Out (5 Working days) |
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Note: All conversions will be final the day after the conversion was made Member must have an ATM account registered to FERN for particular conversion type selected The cheque will be delivered to your address base on our database, be sure to check and update your address |
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| CASHCARDON<space>Member Id No/Pin/Security Pin/Cashcard No |
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Example: CASHCARDON S54588/1234/54656/2564564521234564 |
| DELETEREF<space>Member ID/Pin/Ref No |
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Example: DELETEREF S54588/1234/355457 |
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Note: Cancellation can only be done 30 min after the conversion was made |
| ELINK<space>Member ID/Pin/Member ID to be linked |
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Example: ELINK S54588/1234/S54655 |
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Note: All Elink requests are subject for verification and approval The member will receive a message from our system when the account is approved |
| DLINK<space>Member ID/Pin/Member ID to unlink |
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Example: DLINK S54588/1234/S45322 |